Sergio Plascencia Insurance Agency at 3136 Story Road, San Jose, California.

Went there at 11am there was a sign that said be back at 1pm. Went there again at 4:30 and there was a sign that said be back shortly please call this number. So I called and waited 5 minutes for the guy to get there which was no big deal. What really made me upset was that the small package that I was there to pick up, I signed for but the guy(I wish I knew his name) just threw the package on the couch and said your package is right there! Now considering I had a baby in my arm I figured it was extremely rude he couldn't just hand me the package. I hate to be the person who says race was a factor but I can't think of any other reason why someone would be so rude. I didn't say anything just walked out and decided to write an honest review.